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GPs back call for independent review of “dreadful” NHS 111

BMJ 2013; 346 doi: https://doi.org/10.1136/bmj.f3437 (Published 24 May 2013) Cite this as: BMJ 2013;346:f3437
  1. Gareth Iacobucci
  1. 1BMJ

GPs’ leaders have urged the government to commission an independent inquiry into the rollout of the NHS 111 urgent care telephone helpline in England.

Representatives at the annual conference of local medical committees in London on 23 May expressed anger at how the introduction of the new system had been handled and unanimously backed a motion calling for an inquiry into the “debacle” of the rollout.

NHS England recently announced that it was to carry out its own review of the management and implementation of the new non-emergency service,1 which has been beset with problems since its launch last month, including …

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