Private provider of out of hours care breached targets because of unfilled shifts

BMJ 2013; 346 doi: http://dx.doi.org/10.1136/bmj.f3299 (Published 21 May 2013)
Cite this as: BMJ 2013;346:f3299

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  1. Zosia Kmietowicz
  1. 1BMJ

The private provider Harmoni was given until 18 May to spell out how it will increase recruitment to its out of hours service in north London after failing to meet the level of staffing demanded by the health regulator, the Care Quality Commission.1

The out of hours service provided by Harmoni covers 250 general practitioners in the London boroughs of Camden, Islington, Haringey, City, and Hackney—who serve a population of 1.2 million people.

The latest inspections, which took place on 11 and 12 March, followed claims by doctors in December 2012 that the service was so understaffed that it was unsafe.2 The death of a 7 week old baby from a suspected respiratory infection is being investigated after …

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