Better management of patients with multimorbidity

The article correctly identifies the difficulty of dealing with the increasing number of patients with multiple morbidity.

The suggested solution of allowing patients to directly book appointments with a doctor negates the value of triage, allowing the patient to be seen by the most appropriate professional and saving doctor time. Emails from patients when I am not at the practice worries me. This is not a 'fail safe' system; we know that patients are poor assessors of the significance of their symptoms and doctors do go on holiday.