- Bob Roehr
- 1Washington, DC
Researchers have identified why a model that helps to promote patients’ safety and reduce malpractice costs is not being more widely adopted by hospitals.
The University of Michigan Health System pioneered the three principle approach of “disclose, apologize, offer” more than a decade ago. The model proactively identifies unanticipated clinical outcomes, monitors their investigation and changes in practice, communicates with patients and manages remedial care, and offers compensation when warranted.
A new study published …