Study finds why hospitals are failing to confront medical errorsBMJ 2012; 345 doi: https://doi.org/10.1136/bmj.e8651 (Published 21 December 2012) Cite this as: BMJ 2012;345:e8651
- Bob Roehr
- 1Washington, DC
Researchers have identified why a model that helps to promote patients’ safety and reduce malpractice costs is not being more widely adopted by hospitals.
The University of Michigan Health System pioneered the three principle approach of “disclose, apologize, offer” more than a decade ago. The model proactively identifies unanticipated clinical outcomes, monitors their investigation and changes in practice, communicates with patients and manages remedial care, and offers compensation when warranted.
A new study published …