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Health department is to shut down patient records site that was too hard to use

BMJ 2012; 344 doi: https://doi.org/10.1136/bmj.e3739 (Published 25 May 2012) Cite this as: BMJ 2012;344:e3739
  1. Matthew Limb
  1. 1London

The Department of Health in England is to close a patient records website that was judged “too difficult” to use by one of the government’s leading health technology experts.

Charles Gutteridge, the national clinical director for informatics, told a conference that the NHS’s online personal health organiser HealthSpace (www.healthspace.nhs.uk) would close within a year.

HealthSpace was set up in November 2003 to help patients store and keep a track of their personal health and medication details; exchange information with clinicians; and, from October 2007, access their NHS summary care records.

Gutteridge referred to problems …

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