Letters Words are all we have

Changes imposed on GPs make it harder to respond to patients’ needs

BMJ 2011; 343 doi: https://doi.org/10.1136/bmj.d7700 (Published 29 November 2011) Cite this as: BMJ 2011;343:d7700
  1. Guy A Johnson, general practitioner1
  1. 1Sighthill Health Centre, Edinburgh, UK
  1. guy{at}phonecoop.coop

Heath alerts us to the degradation or subversion of the meaning of care, quality, and profession and to the slow disappearance of attentiveness, wonder, courage, trust, commitment, concern, conscience, touch, and tenderness.1

The space for these “softer” but important values is being swallowed up by the Quality and Outcomes Framework and …

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