Patient’s view of HealthSpace

doi:10.1136/bmj.c7219

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Helga J Perry, electronic systems and resources librarian1

¹University Hospitals Coventry and Warwickshire NHS Trust, University Hospital, Coventry CV2 2DX, UK

helga.perry{at}uhcw.nhs.uk

As a healthcare librarian and someone with diabetes who has a HealthSpace basic account, I was very interested in Greenhalgh and colleagues’ study.1

HealthSpace promises much but delivers little—there is insufficient context sensitive explanation of the advanced account, and the help section is inadequate and confusing. It’s like trying to retrieve …