Letters Abandoned HealthSpace

Patient’s view of HealthSpace

BMJ 2010; 341 doi: https://doi.org/10.1136/bmj.c7219 (Published 20 December 2010) Cite this as: BMJ 2010;341:c7219
  1. Helga J Perry, electronic systems and resources librarian1
  1. 1University Hospitals Coventry and Warwickshire NHS Trust, University Hospital, Coventry CV2 2DX, UK
  1. helga.perry{at}uhcw.nhs.uk

As a healthcare librarian and someone with diabetes who has a HealthSpace basic account, I was very interested in Greenhalgh and colleagues’ study.1

HealthSpace promises much but delivers little—there is insufficient context sensitive explanation of the advanced account, and the help section is inadequate and confusing. It’s like trying to retrieve …

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