Most patients rely on their own experiences to choose hospitals, shows survey

doi:10.1136/bmj.b4529

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Zosia Kmietowicz

¹London

More than half the patients (56%) who recalled being offered a choice of hospitals to be referred to by their GP say that they based their decision on their own experience rather than quality measures such as those published on the NHS Choices website, a survey has found.

The survey, which was conducted by the health services charity the King’s Fund, shows that half the 2181 people who returned a postal questionnaire recalled being offered a choice …