Editor's Choice
Through the patients’ eyes
BMJ 2009; 338 doi: https://doi.org/10.1136/bmj.b588 (Published 12 February 2009) Cite this as: BMJ 2009;338:b588- Fiona Godlee, editor, BMJ
- fgodlee{at}bmj.com
If we really want to transform the quality and safety of health care, we can’t just do more of what we do now. Even doing it more efficiently won’t be enough. We have to do different things and we have to do things differently. This is the message of two articles in this week’s BMJ.
Hugh Rogers and colleagues (doi:10.1136/bmj.a2321) tell us that how we deliver and receive care is governed by a set of rules. We may not be aware of these rules, so ingrained are they in how we operate as clinicians and patients, but they …