More spending on NHS has led to highest satisfaction rates in 25 years, report says

BMJ 2009; 338 doi: (Published 30 January 2009) Cite this as: BMJ 2009;338:b374
  1. Andrew Cole
  1. 1London

    The British public is more satisfied with the NHS than at any time since 1984, concludes the latest British Social Attitudes report.

    More than half (51%) of the people surveyed in 2007 said they were now “very” or “quite” satisfied with the NHS, an increase of 9% since 2000 and 17% since 1997. The findings indicate that the extra funding pumped into the service over that time is having an effect on satisfaction, say the authors.

    The report, which was based on interviews with more than 4000 people, also says that personal experience boosts satisfaction significantly. People who had had recent contact with the NHS had …

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