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GP performance website will aid communication with patients, says government

BMJ 2008; 337 doi: https://doi.org/10.1136/bmj.a3180 (Published 31 December 2008) Cite this as: BMJ 2008;337:a3180
  1. Lynn Eaton
  1. 1London

    Plans to allow patients in England and Wales to comment on the service they receive from GPs on a government website will be a good way for doctors to keep abreast of their patients’ views, Department of Health officials have said.

    The department says it wants general practices to monitor comments posted by patients on the website and to respond where appropriate to “demonstrate two way communication.”

    But the BMA is concerned that the new arrangement, which is due to start in the summer, not only marks an end …

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