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Most community mental health patients are happy with care but more want talking therapy

BMJ 2008; 337 doi: http://dx.doi.org/10.1136/bmj.a1690 (Published 16 September 2008) Cite this as: BMJ 2008;337:a1690
  1. Lynn Eaton
  1. 1London

    Three quarters of community mental health patients surveyed by the Healthcare Commission described their care as excellent, very good, or good, a report from the commission said this week. Thirteen per cent said it was fair and 9% described it as poor or very poor.

    The findings were the result of the fifth annual survey of service users in England. More than 14 000 people took part, a 35% response rate.

    But despite the high level of satisfaction, the commission said that access to counselling services, such as talking therapies, needed to be improved. Of the 62% of service users who did not receive any counselling, a third would have liked to.

    The survey invited feedback …

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