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Patients aren't accurate at detecting medical errors

BMJ 2007; 334 doi: https://doi.org/10.1136/bmj.39206.415208.DB (Published 10 May 2007) Cite this as: BMJ 2007;334:970
  1. Janice Hopkins Tanne
  1. New York

    Patients and families are often seen as valuable collaborators in improving safety by recognising and reporting medical errors, but a recent study says that they often get it wrong—mistaking delays and poor quality of service for errors.

    Patients' safety has received prominent attention in the United States since the Institute of Medicine's 1999 study To Err is Human: Building a Safer Health System, which said that almost 100 000 Americans died each year from medical errors (BMJ 1999;319:1519).

    In the latest study researchers from the …

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