Compensation and complaints in New Zealand

doi:10.1136/bmj.332.7549.1095

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Marie M Bismark (mariebismark@gmail.com), senior solicitor

Buddle Findlay, 1 Willis Street, PO Box 2694, Wellington 6001, New Zealand

EDITOR—In New Zealand complaints about quality of care are resolved independently from claims for compensation. The New Zealand Health and Disability Commissioner does not serve as a “gateway” to the no-fault compensation system.1

For 30 years New Zealand has essentially barred medical malpractice …