- Jeremy C Wyatt, professor of health informatics,
- Frank Sullivan, NHS Tayside professor of research and development in general practice and primary care
- University of Dundee.
Introduction
Information is an ethereal commodity. One definition describes it as the data and knowledge that intelligent systems (human and artificial) use to support their decisions. Health informatics helps doctors with their decisions and actions, and improves patient outcomes by making better use of information—making more efficient the way patient data and medical knowledge is captured, processed, communicated, and applied. These challenges have become more important since the internet made access to medical information easier for patients.
This ABC series focuses on information handling during routine clinical tasks, using scenarios based on Pendleton's seven-stage consultation model (see box opposite). The articles cover wider issues arising from, and extending beyond, the immediate consultation (see box below). Questions on clinical information that often arise in clinical and reflective practice are dealt with, but discussion of specific computer systems is avoided (a glossary of terms appears on bmj.com, and other glossaries are listed in the box at the end of this article).
- In this window
- In a new window
Some questions on clinical information

Credit: JOHN GREIM/SPL
Capturing and using information
Consider the different forms that information can take, where each form comes from, its cost, and how to assess the quality of the information. These issues arise during a general practitioner's (Dr McKay) encounter with Ms Smith.
- In this window
- In a new window
Pendleton's consultation model, adapted for ABC series
Dr McKay applies her own clinical knowledge and skill, perhaps augmented by a textbook or other knowledge source, to capture relevant data from Ms Smith. Dr McKay browses Ms Smith's record to check her medical history. She updates the record and either takes action herself, or telephones a consultant nephrologist (Dr Jones), who suggests 1α-hydroxy cholecalciferol 0.5 μg daily for Ms Smith. Dr McKay then follows up the telephone conversation with the consultant by issuing an electronic prescription. The prescription transfers …
Sign in
Personal subscribers, sign in here:
Article access
Article access for 1 day
Purchase this article for £20 $30 €32*
The PDF version can be downloaded as your personal record
CiteULike
Connotea
Del.icio.us
Digg
Facebook
Reddit
Technorati
Twitter
Stumbleupon
Rapid responses
Latest Responses
Re: How much of a social media profile can doctors have?
Published 13 February 2012
Re: Diagnosis and management of Raynaud’s phenomenon
Published 13 February 2012
Re: Is it unethical for doctors to encourage healthy adults to donate a kidney to a stranger? No
Published 13 February 2012
Re: Report predicts 20 million AIDS orphans in Africa by 2010
Published 13 February 2012
Re: On the impossibility of being expert
Published 13 February 2012
Most responses
Does anyone understand the government’s plan for the NHS? (17 responses)
Published 17 Jan 2012
Bad medicine: medical nutrition (15 responses)
Published 18 Jan 2012
Shared decision making: really putting patients at the centre of healthcare (8 responses)
Published 27 Jan 2012
How much of a social media profile can doctors have? (7 responses)
Published 23 Jan 2012
Why legislation is necessary for my health reforms (7 responses)
Published 1 Feb 2012