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Gap between NHS policy makers and doctors is “enormous”

BMJ 2005; 330 doi: https://doi.org/10.1136/bmj.330.7506.1468-c (Published 23 June 2005) Cite this as: BMJ 2005;330:1468
  1. Rebecca Coombes
  1. London

    Too many senior managers in the NHS are “disengaged” from clinicians and know too little about clinical processes, the leader of the NHS employers' organisation said last week.

    In her speech to the NHS Confederation's annual conference in Birmingham, the chief executive, Gill Morgan, a former GP, said the gap between policy makers and clinicians was “enormous” and that far more communication and plain speaking were needed.

    She criticised “technocratic management speak” from the government that left even chief officers in the NHS confused about the reasons for new policy.

    “This makes it even harder to communicate the benefits to staff … The …

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