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NHS care in England is still not centred on patients

BMJ 2005; 330 doi: https://doi.org/10.1136/bmj.330.7497.919 (Published 21 April 2005) Cite this as: BMJ 2005;330:919
  1. Zosia Kmietowicz
  1. London

    Surveys involving more than a million NHS patients in England show that although certain areas of health care, such as waiting times, cancer care, and coronary heart disease, have improved in recent years, patient centred care is still not routine. Results of the 15 surveys done between 1998 and 2005 by the Picker Institute, which runs the national patient survey programme for the NHS in England, show that patients still want more information about their treatment and to be involved more in decisions about their care. They …

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