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BMJ 2005; 330 doi: https://doi.org/10.1136/bmj.330.7490.496 (Published 03 March 2005) Cite this as: BMJ 2005;330:496

NHS banned from using expensive phone lines: The Department of Health for England has announced a ban on NHS organisations using expensive national telephone numbers that cost patients more than a standard phone call. From April, only freephone numbers or those that offer patients a guaranteed low rate call, such …

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