Reviews PERSONAL VIEW

Hell is the paediatric fracture clinic

BMJ 2005; 330 doi: http://dx.doi.org/10.1136/bmj.330.7489.487 (Published 24 February 2005) Cite this as: BMJ 2005;330:487
  1. Virginia Davies, specialist registrar in child and adolescent psychiatry ([email protected])
  1. Tavistock Clinic, London

    For the first few weeks it was fine. My daughter and I would get to the clinic as it started, get the x ray picture taken, nip back downstairs, pass before the eyes of the orthopod, and get out. All achieved in approximately one hour.

    Then it started to go wrong. Booking a fortnight in advance, I asked the receptionist for the earliest possible appointment. I'm sure she told me we'd got a 9 30 am slot, but when the computer generated outpatient appointment letter (complete with mission statement on the back) arrived a week later, my daughter's appointment time was given as 10 30 am. Never mind, I thought, we'll just turn up early and get in and out like we normally do.

    So off we set at 8 am to get the bus—parking is expensive and the underground station is miles away. It was all quite exciting really, my 6 year old watching …

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