How electronic communication is changing health care: Usability is main barrier to effective electronic information systems

BMJ 2004; 328 doi: https://doi.org/10.1136/bmj.328.7455.1564 (Published 24 June 2004) Cite this as: BMJ 2004;328:1564
  1. Douglas Badenoch, director (douglas.badenoch@minervation.com),
  2. Andre Tomlin, director
  1. Minervation, Oxford Business Park North, Oxford OX4 2JZ
  2. Minervation, Oxford Business Park North, Oxford OX4 2JZ

    EDITOR—Jadad and Delamothe celebrate “the return of the human” to health informatics in their editorial asking what's next for electronic communication and health care.1 The question is not whether we need to merge human centred and technology centred approaches: the question is how to do it.

    If electronic resources are to improve health they have to be …

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