NHS star rating system is misleading, statisticians sayBMJ 2003; 327 doi: https://doi.org/10.1136/bmj.327.7422.1008-a (Published 30 October 2003) Cite this as: BMJ 2003;327:1008
- Mark Gould
Performance indicators that “name and shame” NHS organisations or individuals should be scrapped because they “demoralise and antagonise” staff and damage the health service as a whole, the Royal Statistical Society said in a report released last week.
The society says that public sector employees and the public are suspicious of government performance statistics and see them as being used to meet political ends and as likely to be misreported by the media. The society wants the government to take a “much wider consideration of the ethics and cost-effectiveness of performance monitoring” and to look at alternatives.
Launching the report, Professor Sheila Bird, of the Medical Research …