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Patients prefer “medical labels” to lay language, study finds

BMJ 2003; 326 doi: https://doi.org/10.1136/bmj.326.7399.1105-b (Published 22 May 2003) Cite this as: BMJ 2003;326:1105
  1. Roger Dobson
  1. Abergavenny

    GPs need to watch their language when they are diagnosing what's wrong with a patient. Although health professionals are being encouraged to use lay language to improve communication in consultations, patients may actually prefer medical terminology, a new study says.

    Patients see a medical label such as gastroenteritis as an assurance that their problem has been taken more seriously, while the equivalent lay label, stomach …

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