Faxing helps deaf people access health services in Spain

BMJ 2003; 326 doi: https://doi.org/10.1136/bmj.326.7393.824/a (Published 12 April 2003) Cite this as: BMJ 2003;326:824
  1. Manuel J Castillo-Garzon, professor of medical physiology (mcgarzon@ugr.es),
  2. Francisco J Gomez, associate professor of medicine,
  3. J Alberto Raya, emergency care physician,
  4. Carmen Martin, emergency care physician
  1. School of Medicine, University of Granada, E-18071 Granada, Spain
  2. 061 Health Emergency Service, EPES, 18014 Granada

    EDITOR—Jones and Gill described the communication problems experienced by ethnic minority groups in their attempts to gain access to NHS healthcare services.1 Several readers subsequently reported that deaf people encountered comparable obstacles and that rapid connection to an interpreting service was no solution. 2 3 Evidently, users with hearing deficiencies face enormous barriers to communicating with any health agency that offers services through …

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