Empowerment of patients—fact or fiction?BMJ 2003; 326 doi: https://doi.org/10.1136/bmj.326.7391.710 (Published 29 March 2003) Cite this as: BMJ 2003;326:710
- Ben Squires (firstname.lastname@example.org), orthopaedic specialist registrar,
- Ian Learmonth, professor of orthopaedic surgery
- University Department of Orthopaedic Surgery, Bristol Royal Infirmary, Bristol BS2 8HW
EDITOR—Empowerment of patients is a key element of the NHS Plan.1 However, the current obsession with performance indicators may pressurise managers to interfere with clinical services with little regard to the opinions of patients.
Our unit has a busy orthopaedic outpatient clinic that deals with complex hip problems, many of which are tertiary referrals with patients travelling a considerable distance for their consultations. New patients …