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Better coordination is needed in services for older people

BMJ 2003; 326 doi: http://dx.doi.org/10.1136/bmj.326.7391.680/e (Published 29 March 2003) Cite this as: BMJ 2003;326:680
  1. Susan Mayor
  1. London

    Services for older people in England need to be better coordinated to make them easier to access, the National Audit Office has recommended.

    In a report published this week, the National Audit Office suggested that, although the government has made progress towards improving services for older people, scope exists for further improvement in coordination, consultation, and the use of evidence in formulating policy.

    John Bourn, the comptroller and auditor general, pointed out: “Older people are major users of public services, and many of them find the divisions between service providers confusing. …

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