Medical Error: What Do We Know? What Do We Do?BMJ 2002; 325 doi: https://doi.org/10.1136/bmj.325.7358.285 (Published 03 August 2002) Cite this as: BMJ 2002;325:285
- David Woods
Eds Marilynn M Rosenthal, Kathleen M Sutcliffe
Jossey-Bass, $45, pp 368
ISBN 0 7879 6395 X
For ordering details, see www.josseybass.com
The causes of medical error are well documented: stress, burnout, and loss of autonomy among physicians; nurses' unwillingness to challenge or question doctors' actions; the complexity and interdependence of medical procedures; fear of litigation; and strained resources. More than 80% of medical error, though, according to this book, can be blamed on non-communication or miscommunication. And what we do about all this is, like medicine itself, not entirely an exact science.
This book emerged from a conference at the …