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Give patients a second chance before striking them off, says ombudsman

BMJ 2002; 324 doi: https://doi.org/10.1136/bmj.324.7353.1540/b (Published 29 June 2002) Cite this as: BMJ 2002;324:1540
  1. Alex Vass
  1. BMJ

    Patients should be given the chance to “rectify their behaviour” before being removed from a GP's list, warned the health service ombudsman for England, Michael Buckley (pictured), in his annual report published this week.

    Nine complaints over unfair removal of patients were investigated during 2001-2—more than about any other aspect of the general practitioner service, said the report. In eight of the nine cases, …

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