Patient surveys identify needs

BMJ 2000; 320 doi: http://dx.doi.org/10.1136/bmj.320.7230.314 (Published 29 January 2000) Cite this as: BMJ 2000;320:314
  1. Rajan Madhok, director of health policy and public health ([email protected]),
  2. Raj Bhopal, Bruce and John Usher professor of public health
  1. East Riding Health Authority, Willerby, East Yorkshire HU10 6DT
  2. Medical School, Edinburgh EH8 9AG

    EDITOR—Cleary is right to exhort us to undertake patient surveys to improve the quality of care provided.1 Surveys are particularly important with regard to ethnic minority populations since, because of different languages, they may find it difficult to communicate their experiences or may be …

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