Patient PowerBMJ 2000; 320 doi: https://doi.org/10.1136/bmj.320.7227.126 (Published 08 January 2000) Cite this as: BMJ 2000;320:126
- Ted Osmun, family physician
- Mount Brydges, Ontario, Canada
Sarah Harvey, Ian Wylie
Simon and Schuster, £9.99, pp 310
Subtitled “Getting the best from your healthcare,” Patient Power is meant to put the patient in control, wresting it from the NHS bureaucracy. Armed with this book, patients will be ready for that rude receptionist, uncaring nurse, and disinterested consultant. Knowing exactly what they are entitled to, patients might even have some idea how to get it. And if they don't, they will certainly know to whom and how to complain.
While the book does …