NHS Direct OnlineBMJ 2000; 320 doi: https://doi.org/10.1136/bmj.320.7226.66/b (Published 01 January 2000) Cite this as: BMJ 2000;320:66
- Douglas Carnall (firstname.lastname@example.org)
The website of the moment is undoubtedly NHS Direct Online (www.nhsdirect.nhs.uk/main.jhtml)—so much so, that on the day of the launch many users (including me) found that the only contact they could have with this self help system was a server error message. Network overload happens when many people try to do the same thing at the same time—trying to use a mobile phone …
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