Career Focus

Briefing

BMJ 1999; 319 doi: https://doi.org/10.1136/bmj.319.7218.3a (Published 30 October 1999) Cite this as: BMJ 1999;319:S3a-7218
  • “Incivility spirals” caused by rudeness, disrespect, and insensitivity can cause a direct reduction in the effectiveness of an organisation, according to research reported in Employment Trends (1999;689:2). Most instigators are male, and most hand it out to colleagues of lower status. In a large American workplace survey, half of the uncivilly treated employees had contemplated leaving their jobs and 12%had actually done so.

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