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Telephone advice scheme criticised

BMJ 1998; 317 doi: https://doi.org/10.1136/bmj.317.7156.429a (Published 15 August 1998) Cite this as: BMJ 1998;317:429
  1. Louise McKee
  1. Cambridge

    The BMA has criticised the government for “jumping the gun” with its decision to expand NHS Direct--the 24 hour, nurse led, telephone advice scheme--before the system has been fully evaluated.

    One of the General Practitioners Committee's negotiators, Dr Hamish Meldrum, said that the BMA was concerned at the speed at which the government intended to roll out the scheme without proper assessment of its effects on local services, including accident and emergency services …

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