Patients' voicesBMJ 1997; 315 doi: https://doi.org/10.1136/bmj.315.7116.0 (Published 01 November 1997) Cite this as: BMJ 1997;315:0
“I'd had chest pains for some months, Dr A treated it as indigestion, up until the heart attack that is. My heart stopped twice you know, they had to shock me.” Oh dear, you think as you listen to the patient. How am I going to defend Dr A? In fact, Nick Wilson tells us in a filler (p 1121), he didn't have to. “There was no hint of anger or malice in the man's voice, but rather affection for his doctor, human and imperfect.”
Perhaps Dr A was better at communication than diagnosis, and perhaps …
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