Briefing

Managers are receiving trained in counselling techniques can boost morale, and hence corporate performance. Lending a sagacious ear to stressed employees is more cost-effective than giving a pay rise or a holiday, according to a recent report by the Institute of Personnel and Development. Counselling is also an excellent way to “generate information about individuals.” which may lead to ethical conflict; employees would do well to ensure that the counsellor is a member of a the British Association for Counselling and will maintain confidentiality. The IDP guide on counselling at work, is available from Plymbridge Distributors (01752 202301) priced £5.50.