- a Institute for Healthcare Improvement, Boston, MA 02215, USA
- b Cambridge University, Cambridge CB2 1TN
- Correspondence and requests for reprints to: Dr Berwick.
Abstract
Objective: To determine whether doctors have worse handwriting than other health professionals.
Design: Comparison of handwriting samples collected prospectively in a standardised 10 seconds' task.
Setting: Courses on quality improvement.
Subjects: 209 health care professionals attending the courses, including 82 doctors.
Main outcome measures: Legibility rated on a four-point scale by four raters.
Results: The handwriting of doctors was no less legible than that of non-doctors. Significantly lower legibility than average was associated with being an executive and being male. Overall legibility scores were normally distributed, with median legibility equivalent to a rating between “fair” and “good.”
Conclusion: This study fails to support the conventional wisdom that doctors' handwriting is worse than others'. Illegible writing is, however, an important cause of waste and hazard in medical care, but efforts to improve the safety and efficiency of written communication must approach the problem systemically—and assume that the problems are in inherent in average human writing—rather than treating doctors as if they were a special subpopulation.
Footnotes
-
Funding None.
-
Conflict of interest None.
Sign in
Article access
Article access for 1 day
Purchase this article for £20 $30 €32*
The PDF version can be downloaded as your personal record
CiteULike
Connotea
Del.icio.us
Digg
Facebook
Mendeley
Reddit
Technorati
Twitter
Stumbleupon
Rapid responses
Latest Responses
Re: The rise of the pop psychologists
Published 22 May 2012
Re: Health, employment, and economic change, 1973-2009: repeated cross sectional study
Published 22 May 2012
Re: Pfizer Australia faces scrutiny over atorvastatin advertising campaign
Published 22 May 2012
Re: Medicine is our vocation
Published 22 May 2012
Love of Life
Published 22 May 2012
Most responses
The psychiatric oligarchs who medicalise normality (8 responses)
Published 2 May 2012
Are doctors justified in taking industrial action in defence of their pensions? No (8 responses)
Published 8 May 2012 - 12:21
Are doctors justified in taking industrial action in defence of their pensions? Yes (8 responses)
Published 8 May 2012 - 12:21
The hardest thing: admitting error (6 responses)
Published 2 May 2012 - 12:27
Venous thrombosis in users of non-oral hormonal contraception: follow-up study, Denmark 2001-10 (6 responses)
Published 10 May 2012 - 23:32