Law and General PracticeBMJ 1995; 311 doi: https://doi.org/10.1136/bmj.311.7017.1445 (Published 25 November 1995) Cite this as: BMJ 1995;311:1445
- John Cohen, senior lecturer in primary health care
- University College London School of Medicine
Chris Hughes Publishing Initiatives, £19.95, pp 101 ISBN 1 873839 09 X
All doctors are facing a big increase in the number of grumbles and complaints that they receive, both verbally and in writing.
These arise from changes in the values held by society, and the changing role and position of doctors. No longer are we all-knowing and benevolent--we are trained professionals with hearts, minds, emotions, and needs of our own, which sometimes conflict with the needs of our patients.
We work within bureaucratic structures that may put up barriers to our clinical free-dom, and make us choose between competing demands. Then there …
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