Performance indicators for general practice
BMJ 1995; 311 doi: https://doi.org/10.1136/bmj.311.7013.1167c (Published 28 October 1995) Cite this as: BMJ 1995;311:1167- Frances Mair, Research fellow
- University of Kansas Medical Center, Department of Family Medicine/Telemedicine, 8630 Halsey, Lenexa, KS 66215, USA
Emphasis is changing from quality assurance to continuous quality improvement
EDITOR,--Performance indicators have long been used in the United States as a tool of quality assurance programmes and are now being promoted in Britain.1 The emphasis of quality assurance on identifying “problems” and the “bad apples” in medicine is, however, now being viewed in the United States as counter productive. Unsurprisingly, it is difficult for a negatively oriented process to engender the enthusiasm and capture the support of health …
Log in
Log in using your username and password
Log in through your institution
Subscribe from £173 *
Subscribe and get access to all BMJ articles, and much more.
* For online subscription
Access this article for 1 day for:
£38 / $45 / €42 (excludes VAT)
You can download a PDF version for your personal record.