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Hospitals warn against stories between storeys

BMJ 1995; 311 doi: https://doi.org/10.1136/bmj.311.7004.528a (Published 26 August 1995) Cite this as: BMJ 1995;311:528
  1. DOUGLAS CARNALL
  1. BMJ

    Breaches of confidentiality and derogatory remarks about patients are common in hospital lifts, according to a report published in the current edition of the American Journal of Medicine (1995;99:190-4). The report claims that doctors are among the worst offenders.

    The researchers, who were studying for masters degrees in medical ethics, repeatedly travelled up and down in hospital lifts in the US, listening to the conversations of the hospital staff who used them. Their findings showed that inappropriate comments were made on 14% of the 259 journeys analysed.

    Violation of patients' confidentiality was the commonest type of unacceptable behaviour. Two …

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