Patient dissatisfaction may be underreportedBMJ 1995; 311 doi: https://doi.org/10.1136/bmj.311.6997.128a (Published 08 July 1995) Cite this as: BMJ 1995;311:128
- Roland Petchey,
- Tony Avery
- Lecturer in general practice Senior lecturer in general practice Department of General Practice, Faculty of Medicine, Medical School, Queen's Medical Centre, Nottingham NG7 2UH
EDITOR,--Jon S Dowell and colleagues' study of the introduction of a generic formulary in a fundholding practice is a valuable addition to understanding of the process of changing prescribing policy.1 However, we question their interpretation of their survey data on patients' satisfaction with the change.