Satisfied customers grow for NHSBMJ 1994; 309 doi: https://doi.org/10.1136/bmj.309.6966.1393 (Published 26 November 1994) Cite this as: BMJ 1994;309:1393
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- BMJ, British Social Attitudes: the Eleventh Report is available from Social and Community Planning Research, 35 Northampton Square, London EC1V 0AX, price (pounds sterling)16.50.
Public dissatisfaction with the health service is falling steadily, according to the annual British survey of social attitudes. The number of people who believe that health should be the first priority for extra government spending has also fallen.
The survey shows that the proportion of people who were dissatisfied with the NHS fell to 38% in 1993, compared with 47% in 1990, when the health service market was poised to begin. The proportion of people expressing satisfaction with the NHS rose to 44% in 1993, compared with …