Research Article

Assessing the consultation: method for measuring changes in patient stress and arousal.

Br Med J (Clin Res Ed) 1984; 288 doi: https://doi.org/10.1136/bmj.288.6431.1657 (Published 02 June 1984) Cite this as: Br Med J (Clin Res Ed) 1984;288:1657
  1. M Pringle,
  2. S Robins,
  3. G Brown

    Abstract

    A method has been developed to assess anxiety levels in terms of stress and arousal in patients before and after a consultation with a general practitioner. The MACL self report mood scale has been used in hospital outpatient studies. An adaptation of the scale using 26 items of low vocabulary was applied to general practice patients in a novel way to show appreciable reductions in stress and increases in arousal after consultations. Since arousal is related to efficiency of performance and stress has been inversely related to recall of information given in the consultation factors that affect stress and arousal in patients could usefully be identified.