BMJ  2004;329 (14 August), doi:10.1136/bmj.329.7462.0-c

Perceived inequity in workload causes resentment in general practices

Perceived inequities produce tensions and resentment and place a burden on general practices. Branson and Armstrong (p 381) interviewed 18 general practitioners from 11 inner city practices in south London and found that equitable distribution of workload was a common concern in group practices. Ways of addressing the problem included relying on trust (in small practices) and creating systems based on explicit rules (in larger ones).

Credit: JIM VARNEY/SPL

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General practitioners' perceptions of sharing workload in group practices: qualitative study

Ruben Branson and David Armstrong
BMJ 2004 329: 381. [Abstract] [Full Text] [PDF]