Jump to: Page Content, Site Navigation, Site Search,
You are seeing this message because your web browser does not support basic web standards. Find out more about why this message is appearing and what you can do to make your experience on this site better.
Question what they tell you
and how useful they are
Last week (6 April) the Sunday Times
published the latest annual assessments of hospital performance
compiled by the Dr Foster organisation. Dr Foster claims to provide the
"only authoritative and independent guides to UK health services in
the public and private sectors" and seeks to "empower consumers and
their doctors to make the best possible choices."1 Dr
Foster has brought together a wealth of information, including
equipment and services available at each hospital and how the hospital
performs on waiting lists and complaints, but its hospital mortality
figures will arouse the most interest. Many in the NHS and elsewhere
will be asking themselves how they should respond to these data.
Four main questions need a response. Firstly, what do the data actually
mean? A hospital does much more than treat inpatients. Over the past
decade the scope and nature of ambulatory care provided in hospitals
has changed enormously, not only in surgery but also in other
specialties such as oncology, where increasingly sophisticated treatments involve a complex mix of inpatient and outpatient
episodes.w1 Moreover, there is good evidence that as the
length of the average hospital inpatient episode falls, an increasing
proportion of deaths occur outside the hospital.2
Consequently, a measure of outcome looking only at inpatients is a
highly selective view of the overall picture.
Secondly, are the results a valid measure of what they purport to be?
Compared with previous yearsw2 Dr Foster has done much to
enhance the quality of the data used since it published its first
guide. It has changed the way it deals with in-hospital transfers and
excludes people who are recorded more than once as having died. Of
course, this means that rankings this year are not comparable with
those in previous years Thirdly, there is the question of primary diagnosis. Diagnostic
criteria change, as illustrated by the 58% increase in the incidence
of myocardial infarctions as a result of using new, troponin based
investigations.3 As the additional patients have worse
outcomes, there is an incentive for hospitals not to invest in the new
diagnostic protocols.
Fourthly, even if the data were accurate, what value would they add to
our understanding of hospital performance? A hospital may have a high
inpatient mortality rate because of factors related to circumstances
before or during admission, to care provided during the stay itself, or
to arrangements for discharge. In Scotland, inpatient mortality rates
from myocardial infarction are influenced by the extent to which people
die before reaching hospital.4 There are large variations
in admission rates for many common conditions, not explained by
differences in prevalence of disease,w4 but which seem to
reflect differences in admission thresholds, and thus in severity.
Ideally, Dr Foster should adjust for severity and comorbidity, perhaps
using secondary diagnoses; although the variable quality of recording
in the UK makes that impossible at present,5 adjustment
for deprivation could be made. Hospitals also differ in the
availability of places for people to be discharged to, such as nursing
homes or hospices. Hospital death rates will be higher where these are
less available.w5
Assuming that the figures are an effective measure of overall hospital
performance, what action should then follow? Hospitals are complex
systems that are part of larger systems and also contain subsystems.w6 Where does a suspected failure lie and who
should be called to account? Might failures in one system within the
hospital be missed because they are compensated for by good performance
in another? Then there is the matter of timeliness, with data relating
to events up to three years previously. Finally, given the wide scope of the government's agenda for quality in the NHS,w7 what
value does publication of these measures in a newspaper add?
Since the key to improving performance lies in partnership between
those who provide and monitor the services and those who use them, a
start might be made in future of providing more than four working days
for trusts to check mortality data before publication. This would avoid
the anger the first Dr Foster report generated when some trusts found
that their data were incorrect. There is no substitute, however, for
involvement of clinicians and users in discussions of how their data
are to be used and presented. Without this, the key to effective
further action will be lost once the oxygen of publicity is cut off.
The London Health Observatory has provided a briefing and commentary on
the new Dr Foster's Guide to help trusts to interpret their
own findings and decide whether further investigation is
warranted.6
Maybe we should not worry as the cost of the activity is borne by Dr
Foster and the Sunday Times? However the cost of dealing with questions arising from their publications is considerable. But
will publication lead to genuine attempts to identify examples of poor
practice and to address them? Evidence from the United States is not
encouraging. In New York, after such information was made available,
some surgeons with very low operating volumes and poor outcomes stopped
operating, and death rates after cardiac surgery fell.7
But rates fell equally rapidly in states such as Massachusetts that did
not publish death rates.8
What is clear is that publication leads to unintended changes in
behaviour: cardiac surgeons were reported to be less willing to operate
on high risk cases, a finding supported by cardiologists, who had more
difficulty getting such patients treated.9 Publication also led to changes in data recording: for example, almost threefold increases in recorded rates of chronic obstructive pulmonary disease and over fourfold rises in congestive heart failure served to reduce
severity adjusted mortality rates.10 Apparent improvements in recorded performance may be equally illusory in Britain (bobbie.jacobson{at}lho.org.uk) London Health Observatory, London W1G 0AN
(jenny.mindell{at}lho.org.uk) London School of Hygiene and Tropical Medicine, London
WC1E 7HT (martin.mckee{at}lshtm.ac.uk)
so all changes in rankings need to be
interpreted with caution. But the Dr Foster method cannot avoid the
probably insoluble problem arising from the continuing use of finished
consultant episodes
the NHS's measure of hospital
activity.w3 Since a patient's stay in hospital might
include several finished consultant episodes these need conversion to
hospital spells, and assumptions have to be made about which episode's
main diagnosis to use. This method could be improved if
supported by an audit of case notes, but this would need to be led by
clinicians. In addition, the meaning of a hospital spell for someone
suffering multiple complications of a chronic disease, possibly
requiring several admissions over the course of a year, remains unclear.
as shown by
the recent frenetic activity to meet targets for waits in emergency
departments; these lasted only for the week in which activity was
recorded.w8
Jenny Mindell
Martin McKee
Footnotes
Competing interest: MM has undertaken research using NHS data for many years with the goal of finding a valid and robust way to assess performance. He has yet to succeed. He has also collaborated as a researcher with CHKS, a company undertaking benchmarking work, but has never derived financial gain from this relationship. The London Health Observatory receives core funding from the Department of Health and London's primary care trusts and has received specific funding from London's mental health trusts to develop a model for benchmarking indicators of mental health. It is also involved in a number of pieces of work developing and interpreting indicators for primary care trusts and local strategic partnerships.
Extra references appear on
bmj.com
| 1. | Dr Foster Ltd. www.drfoster.co.uk (accessed 2 April 2003). |
| 2. |
Goldacre MJ, Griffith M, Gill L, Mackintosh A.
In-hospital deaths as fraction of all deaths within 30 days of hospital admission for surgery: analysis of routine statistics.
BMJ
2002;
324:
1069-1070 |
| 3. |
Pell JP, Simpson E, Rodger JC, Finlayson A, Clark D, Anderson J, et al.
Impact of changing diagnostic criteria on incidence, management, and outcome of acute myocardial infarction: retrospective cohort study.
BMJ
2003;
326:
134-135 |
| 4. | Leyland AH, Boddy FA. League tables and acute myocardial infarction. Lancet 1998; 351: 555-558[CrossRef][ISI][Medline]. |
| 5. |
McKee M, Coles J, James P.
"Failure to rescue" as a measure of quality of hospital care: the limitations of secondary diagnosis coding in English hospital data.
J Public Health Med
1999;
21:
453-458 |
| 6. | Mindell J. Dr Foster Sunday Times "Good Hospital Guide": a briefing for the NHS by the London Health Observatory. http://www.lho.org.uk/hil/pcts/drfoster (accessed 4 April 2003). |
| 7. | Hannan EL, Kilburn H, Racz M, Shields E, Chassin MR. Improving the outcomes of coronary artery bypass surgery in New York State. JAMA 1994; 271: 761-766[Abstract]. |
| 8. | Ghali WA, Ash AS, Hall RE, Moskowitz MA. Statewide quality improvement initiatives and mortality after cardiac surgery. JAMA 1997; 277: 379-382[Abstract]. |
| 9. |
Schneider EC, Epstein AM.
Influence of cardiac-surgery performance reports on referral practices and access to care: a survey of cardiovascular specialists.
N Engl J Med
1996;
335:
251-256 |
| 10. |
Green J, Wintfeld N.
Report cards on cardiac surgeons: assessing New York State's approach.
N Engl J Med
1995;
332:
1229-1232 |
Read all Rapid Responses
What can you learn from this BMJ paper? Read Leanne Tite's Paper+