Table
A
Table
A [As supplied by authors] Proportion of patients satisfied with access
and continuity in general practice - interaction with gender (n=13975)
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | |
| Same day | 5.3% (45) | 94.7% (809) | 5.5% (74) | 94.5% (1275) |
| Next day | 19.2% (243) | 80.8% (1020) | 19.4% (359) | 80.6% (1489) |
| 2-3 days | 60.6% (928) | 39.4% (604) | 64.1% (1626) | 35.9% (912) |
| 4-5 days | 82.4% (596) | 17.6% (127) | 87.2% (1263) | 12.8% (185) |
| More than 5 days | 93.0% (688) | 7.0% (52) | 96.5% (1622) | 3.5% (58) |
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | |
| Same day | 7.9% (137) | 92.1% (1593) | 6.8% (218) | 93.2% (3000) |
| Next day | 27.5% (467) | 72.5% (1231) | 30.9% (871) | 69.1% (1944) |
| 2-3 days | 68.1% (827) | 31.9% (387) | 73.8% (1462) | 26.2% (520) |
| 4-5 days | 81.9% (245) | 18.1% (54) | 90.1% (499) | 9.9% (55) |
| More than 5 days | 90.6% (155) | 9.4% (16) | 94.6% (278) | 5.4% (16) |
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | |
| 0 minutes | 3.9% (8) | 96.1% (198) | 6.7% (25) | 93.3% (346) |
| Less than 5 minutes | 4.9% (31) | 95.1% (604) | 7.9% (79) | 92.1% (921) |
| 6-10 minutes | 28.0% (478) | 72.0% (1229) | 36.5% (1077) | 63.5% (1871) |
| 11-20 minutes | 63.3% (965) | 36.7% (559) | 75.9% (2065) | 24.1% (657) |
| 21-30 minutes | 84.1% (514) | 15.9% (97) | 89.9% (985) | 10.1% (111) |
| 31-45 minutes | 92.4% (257) | 7.6% (21) | 94.1% (434) | 5.9% (27) |
| More than 45 minutes | 98.0% (148) | 2.0% (3) | 97.0% (257) | 3.0% (8) |
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | |
| Always | 2.4% (29) | 97.6% (1193) | 2.3% (44) | 97.7% (1844) |
| Almost always | 8.2% (151) | 91.8% (1690) | 8.0% (249) | 92.0% (2867) |
| A lot of the time | 27.0% (193) | 73.0% (523) | 27.0% (366) | 73.0% (992) |
| Some of the time | 62.2% (598) | 37.8% (364) | 67.3% (1284) | 32.7% (623) |
| Almost never | 75.2% (230) | 24.8% (76) | 84.1% (419) | 15.9% (79) |
| Never | 66.2% (43) | 33.8% (22) | 83.3% (80) | 16.7% (16) |
Table
B [As supplied by authors] Proportion of patients satisfied with access
and continuity in general practice - interaction with ethnicity (n=13816)
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | ||
| Same day | 4.3% (77) | 95.7% (1696) | 10.1% (41) | 89.9% (364) | |
| Next day | 17.8% (468) | 82.2% (2159) | 29.4% (126) | 70.6% (302) | |
| 2-3 days | 62.2% (2189) | 37.8% (1332) | 69.2% (350) | 30.8% (156) | |
| 4-5 days | 85.6% (1596) | 14.4% (268) | 85.8% (253) | 14.2% (42) | |
| More than 5 days | 95.6% (2006) | 4.4% (92) | 93.0% (278) | 7.0% (21) | |
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | ||
| Same day | 6.5% (277) | 93.5% (3965) | 11.0% (72) | 89.0% (581) | |
| Next day | 28.6% (1113) | 71.4% (2785) | 39.2% (217) | 60.8% (336) | |
| 2-3 days | 71.6% (1935) | 28.4% (768) | 72.9% (337) | 27.1% (125) | |
| 4-5 days | 88.5% (605) | 11.5% (79) | 82.8% (130) | 17.2% (27) | |
| More than 5 days | 93.3% (332) | 6.7% (24) | 90.7% (98) | 9.3% (10) | |
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | ||
| 0 minutes | 4.9% (23) | 95.1% (444) | 10.2% (10) | 89.8% (88) | |
| Less than 5 minutes | 5.8% (84) | 94.2% (1360) | 13.6% (23) | 86.4% (146) | |
| 6-10 minutes | 31.7% (1280) | 68.3% (2752) | 42.7% (241) | 57.3% (324) | |
| 11-20 minutes | 71.3% (2606) | 28.7% (1047) | 71.0% (394) | 29.0% (161) | |
| 21-30 minutes | 88.5% (1256) | 11.5% (164) | 84.1% (228) | 15.9% (43) | |
| 31-45 minutes | 94.2% (534) | 5.8% (33) | 90.9% (149) | 9.1% (15) | |
| More than 45 minutes | 98.0% (294) | 2.0% (6) | 96.4% (107) | 3.6% (4) | |
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | ||
| Always | 1.8% (48) | 98.2% (2633) | 6.6% (26) | 93.4% (369) | |
| Almost always | 7.4% (328) | 92.6% (4099) | 12.9% (64) | 87.1% (432) | |
| A lot of the time | 27.4% (474) | 72.6% (1256) | 25.2% (81) | 74.8% (240) | |
| Some of the time | 69.5% (1565) | 30.5% (687) | 52.4% (301) | 47.6% (273) | |
| Almost never | 83.3% (549) | 16.7% (110) | 70.1% (89) | 29.9% (38) | |
| Never | 79.9% (107) | 20.1% (27) | 65.0% (13) | 35.0% (7) | |
Table
C [As supplied by authors] Proportion of patients satisfied with access
and continuity in general practice - interaction with chronic illness status
(n=13753)
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | ||
| Same day | 6.1% (49) | 93.9% (758) | 4.9% (66) | 95.1% (1288) | |
| Next day | 14.0% (156) | 86.0% (961) | 22.5% (436) | 77.5% (1504) | |
| 2-3 days | 56.1% (835) | 43.9% (654) | 66.9% (1688) | 33.1% (837) | |
| 4-5 days | 80.5% (649) | 19.5% (157) | 89.1% (1184) | 10.9% (145) | |
| More than 5 days | 93.6% (945) | 6.4% (65) | 96.5% (1328) | 3.5% (48) | |
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | ||
| Same day | 7.3% (135) | 92.7% (1704) | 7.1% (215) | 92.9% (2822) | |
| Next day | 27.6% (461) | 72.4% (1208) | 31.3% (869) | 68.7% (1905) | |
| 2-3 days | 66.2% (773) | 33.8% (394) | 74.8% (1483) | 25.2% (499) | |
| 4-5 days | 82.9% (290) | 17.1% (60) | 90.4% (435) | 9.6% (46) | |
| More than 5 days | 89.7% (183) | 10.3% (21) | 94.4% (236) | 5.6% (14) | |
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | ||
| 0 minutes | 6.4% (15) | 93.6% (220) | 4.9% (16) | 95.1% (308) | |
| Less than 5 minutes | 6.4% (37) | 93.6% (537) | 6.9% (71) | 93.1% (962) | |
| 6-10 minutes | 29.3% (495) | 70.7% (1193) | 35.9% (1036) | 64.1% (1850) | |
| 11-20 minutes | 64.8% (1061) | 35.2% (577) | 75.7% (1921) | 24.3% (616) | |
| 21-30 minutes | 84.3% (536) | 15.7% (100) | 90.0% (958) | 10.0% (106) | |
| 31-45 minutes | 92.8% (269) | 7.2% (21) | 94.1% (412) | 5.9% (26) | |
| More than 45 minutes | 96.4% (162) | 3.6% (6) | 97.9% (237) | 2.1% (5) | |
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | ||
| Always | 2.4% (32) | 97.6% (1323) | 2.3% (39) | 97.7% (1660) | |
| Almost always | 7.8% (157) | 92.2% (1847) | 8.0% (233) | 92.0% (2666) | |
| A lot of the time | 27.0% (205) | 73.0% (555) | 27.0% (342) | 73.0% (924) | |
| Some of the time | 65.5% (586) | 34.5% (309) | 66.0% (1273) | 34.0% (656) | |
| Almost never | 82.0% (150) | 18.0% (33) | 80.1% (484) | 19.9% (120) | |
| Never | 84.4% (27) | 15.6% (5) | 73.2% (93) | 26.8% (34) | |
Table
D [As supplied by authors] Proportion of patients satisfied with access
and continuity in general practice - interaction with employment status
(n=7256)
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | ||
| Same day | 4.2% (21) | 95.8% (475) | 4.1% (20) | 95.9% (469) | |
| Next day | 23.4% (209) | 76.6% (684) | 17.1% (168) | 82.9% (814) | |
| 2-3 days | 72.6% (916) | 27.4% (345) | 59.1% (624) | 40.9% (432) | |
| 4-5 days | 93.2% (545) | 6.8% (40) | 82.4% (370) | 17.6% (79) | |
| More than 5 days | 98.4% (612) | 1.6% (10) | 96.9% (410) | 3.1% (13) | |
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | ||
| Same day | 7.7% (105) | 92.3% (1250) | 6.4% (78) | 93.6% (1145) | |
| Next day | 35.0% (450) | 65.0% (837) | 25.7% (326) | 74.3% (942) | |
| 2-3 days | 80.6% (727) | 19.4% (175) | 69.0% (492) | 31.0% (221) | |
| 4-5 days | 96.1% (199) | 3.9% (8) | 83.1% (113) | 16.9% (23) | |
| More than 5 days | 99.1% (105) | 0.9% (1) | 96.6% (57) | 3.4% (2) | |
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | ||
| 0 minutes | 3.8% (4) | 96.2% (101) | 4.3% (7) | 95.7% (154) | |
| Less than 5 minutes | 5.2% (24) | 94.8% (437) | 4.8% (20) | 95.2% (400) | |
| 6-10 minutes | 36.5% (458) | 63.5% (798) | 27.0% (330) | 73.0% (894) | |
| 11-20 minutes | 79.1% (942) | 20.9% (249) | 64.3% (650) | 35.7% (361) | |
| 21-30 minutes | 94.5% (478) | 5.5% (28) | 86.1% (322) | 13.9% (52) | |
| 31-45 minutes | 94.6% (210) | 5.4% (12) | 93.9% (123) | 6.1% (8) | |
| More than 45 minutes | 100% (116) | 0% (0) | 96.2% (75) | 3.8% (3) | |
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | ||
| Always | 2.2% (15) | 97.8% (675) | 1.8% (17) | 98.2% (923) | |
| Almost always | 7.8% (109) | 92.2% (1287) | 6.8% (93) | 93.2% (1272) | |
| A lot of the time | 29.3% (178) | 70.7% (429) | 25.7% (110) | 74.3% (318) | |
| Some of the time | 72.0% (593) | 28.0% (231) | 66.8% (346) | 33.2% (172) | |
| Almost never | 88.2% (262) | 11.8% (35) | 71.7% (86) | 28.3% (34) | |
| Never | 76.7% (33) | 23.3% (10) | 78.6% (22) | 21.4% (6) | |
Table
E [As supplied by authors] Proportion of patients satisfied with access
and continuity in general practice - interaction with home ownership status
(n=13736)
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | ||
| Same day | 4.4% (49) | 95.6% (1077) | 6.1% (63) | 93.9% (965) | |
| Next day | 19.0% (369) | 81.0% (1573) | 20.8% (228) | 79.2% (869) | |
| 2-3 days | 63.7% (1626) | 36.3% (927) | 61.6% (897) | 38.4% (558) | |
| 4-5 days | 85.8% (1237) | 14.2% (204) | 85.5% (606) | 14.5% (103) | |
| More than 5 days | 95.7% (1554) | 4.3% (69) | 94.2% (718) | 5.8% (44) | |
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | ||
| Same day | 6.3% (194) | 93.7% (2891) | 8.5% (152) | 91.5% (1628) | |
| Next day | 30.2% (868) | 69.8% (2005) | 29.7% (463) | 70.3% (1096) | |
| 2-3 days | 74.4% (1457) | 25.6% (502) | 67.8% (808) | 32.2% (383) | |
| 4-5 days | 89.5% (462) | 10.5% (54) | 83.2% (267) | 16.8% (54) | |
| More than 5 days | 94.0% (237) | 6.0% (15) | 91.5% (183) | 8.5% (17) | |
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | ||
| 0 minutes | 5.6% (15) | 94.4% (254) | 5.9% (17) | 94.1% (272) | |
| Less than 5 minutes | 6.2% (61) | 93.8% (923) | 7.4% (45) | 92.6% (563) | |
| 6-10 minutes | 31.6% (933) | 68.4% (2019) | 36.8% (599) | 63.2% (1029) | |
| 11-20 minutes | 72.6% (1970) | 27.4% (743) | 69.3% (1020) | 30.7% (451) | |
| 21-30 minutes | 90.0% (980) | 10.0% (109) | 84.0% (508) | 16.0% (97) | |
| 31-45 minutes | 95.0% (439) | 5.0% (23) | 90.4% (235) | 9.6% (25) | |
| More than 45 minutes | 98.6% (213) | 1.4% (3) | 96.8% (184) | 3.2% (6) | |
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | ||
| Always | 2.1% (37) | 97.9% (1753) | 2.5% (32) | 97.5% (1225) | |
| Almost always | 7.2% (242) | 92.8% (3105) | 9.6% (150) | 90.4% (1419) | |
| A lot of the time | 27.7% (352) | 72.3% (918) | 25.7% (194) | 74.3% (562) | |
| Some of the time | 71.1% (1198) | 28.9% (486) | 58.5% (659) | 41.5% (468) | |
| Almost never | 86.5% (436) | 13.5% (68) | 71.7% (200) | 28.3% (79) | |
| Never | 77.8% (70) | 22.2% (20) | 77.8% (49) | 22.2% (14) | |
Table F [As supplied by
authors] Proportion of patients satisfied with access and continuity in
general practice - Interaction with age (n=11339)
| Access issue | Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | ||||||||
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | |||||||||
| Same day | 10.1% (41) | 89.9% (366) | 5.4% (35) | 94.6% (609) | 5.4% (20) | 94.6% (350) | 1.2% (5) | 98.8% (407) | ||||||||
| Next day | 25.2% (125) | 74.8% (372) | 25.8% (195) | 74.2% (561) | 16.5% (103) | 83.5% (522) | 13.3% (110) | 86.7% (718) | ||||||||
| 2-3 days | 64.7% (490) | 35.3% (267) | 73.5% (793) | 26.5% (286) | 64.7% (483) | 35.3% (264) | 48.1% (406) | 51.9% (438) | ||||||||
| 4-5 days | 91.6% (316) | 8.4% (29) | 91.8% (516) | 8.2% (46) | 85.9% (352) | 14.1% (58) | 74.0% (282) | 26.0% (99) | ||||||||
| More than 5 days | 98.8% (338) | 1.2% (4) | 97.8% (572) | 2.2% (13) | 95.6% (409) | 4.4% (19) | 89.7% (287) | 10.3% (33) | ||||||||
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | |||||||||
| Same day | 10.2% (79) | 89.8% (692) | 8.6% (117) | 91.4% (1242) | 5.7% (51) | 94.3% (837) | 5.0% (51) | 95.0% (961) | ||||||||
| Next day | 28.6% (207) | 71.4% (516) | 36.0% (394) | 64.0% (701) | 30.0% (275) | 70.0% (641) | 20.2% (208) | 79.8% (824) | ||||||||
| 2-3 days | 74.4% (457) | 25.6% (157) | 78.2% (659) | 21.8% (184) | 73.9% (408) | 26.1% (144) | 58.0% (337) | 42.0% (244) | ||||||||
| 4-5 days | 89.3% (142) | 10.7% (17) | 91.2% (197) | 8.8% (19) | 87.5% (133) | 12.5% (19) | 79.6% (82) | 20.4% (21) | ||||||||
| More than 5 days | 97.5% (79) | 2.5% (2) | 98.2% (111) | 1.8% (2) | 91.7% (66) | 8.3% (6) | 87.7% (50) | 12.3% (7) | ||||||||
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | |||||||||
| 0 minutes | 2.3% (2) | 97.7% (84) | 8.6% (11) | 91.4% (117) | 5.1% (5) | 94.9% (94) | 4.6% (7) | 95.4% (146) | ||||||||
| Less than 5 minutes | 6.6% (20) | 93.4% (284) | 7.8% (31) | 92.2% (366) | 7.6% (24) | 92.4% (292) | 2.8% (10) | 97.2% (348) | ||||||||
| 6-10 minutes | 45.3% (331) | 54.7% (400) | 40.6% (455) | 59.4% (666) | 28.5% (254) | 71.5% (638) | 20.3% (214) | 79.7% (842) | ||||||||
| 11-20 minutes | 80.5% (588) | 19.5% (142) | 77.4% (863) | 22.6% (252) | 71.9% (548) | 28.1% (214) | 54.5% (434) | 45.5% (362) | ||||||||
| 21-30 minutes | 92.3% (250) | 7.7% (21) | 90.9% (468) | 9.1% (47) | 88.1% (281) | 11.9% (38) | 80.9% (216) | 19.1% (51) | ||||||||
| 31-45 minutes | 97.0% (130) | 3.0% (4) | 93.6% (205) | 6.4% (14) | 93.7% (118) | 6.3% (8) | 89.1% (90) | 10.9% (11) | ||||||||
| More than 45 minutes | 98.9% (91) | 1.1% (1) | 97.7% (128) | 2.3% (3) | 95.5% (63) | 4.5% (3) | 96.3% (52) | 3.7% (2) | ||||||||
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| Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | Not satisfied % (N) | Satisfied % (N) | |||||||||
| Always | 4.0% (17) | 96.0% (409) | 2.5% (17) | 97.5% (670) | 1.9% (12) | 98.1% (611) | 1.4% (12) | 98.6% (854) | ||||||||
| Almost always | 7.9% (54) | 92.1% (626) | 8.9% (107) | 91.1% (1100) | 7.4% (74) | 92.6% (930) | 6.4% (75) | 93.6% (1099) | ||||||||
| A lot of the time | 27.2% (107) | 72.8% (286) | 27.7% (159) | 72.3% (414) | 26.6% (101) | 73.4% (278) | 21.6% (72) | 78.4% (262) | ||||||||
| Some of the time | 61.2% (372) | 38.8% (236) | 66.6% (582) | 33.4% (292) | 65.4% (282) | 34.6% (149) | 65.1% (218) | 34.9% (117) | ||||||||
| Almost never | 77.7% (153) | 22.3% (44) | 83.0% (200) | 17.0% (41) | 79.4% (100) | 20.6% (26) | 67.7% (42) | 32.3% (20) | ||||||||
| Never | 77.3% (34) | 22.7% (10) | 70.5% (31) | 29.5% (13) | 76.5% (13) | 23.5% (4) | 71.4% (10) | 28.6% (4) | ||||||||
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