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The efficacy of coordinated and patient centred care is established, but now is the time to test its effectiveness
This is the third in the BMJ's
series of theme issues on managing chronic diseases. This focus
reflects the increasing demands on practitioners and health systems
around the globe posed by mounting numbers of chronically ill
patients.1 The term "chronic disease" usually connotes
the prevalent chronic degenerative diseases such as diabetes, coronary
artery disease, hypertension, and chronic obstructive pulmonary
disease. But papers in the three theme issues argue that a much broader
array of health problems generate similar needs for patients and
similar challenges for health services Despite the clinical differences across these chronic conditions, each
illness confronts patients and their families with the same spectrum of
needs: to alter their behaviour; to deal with the social and emotional
impacts of symptoms, disabilities, and approaching death; to take
medicines; and to interact with medical care over time. In return,
healthcare must ensure that patients receive the best treatment
regimens to control disease and mitigate symptoms, as well as the
information and support needed effectively to self manage their health
and, in many instances, their death. Evidence shows that we are not
doing very well, and that the fault lies less in ourselves and more in
our systems of care.2
All three BMJ issues have presented or reviewed
evidence showing that changes to the organisation and delivery of care
can improve the quality of care and certain outcomes of chronic
disease. The most successful interventions are complex and have many
components. Their aims include increasing clinical expertise and
decision support; improving patients' self management; increasing the
effectiveness of practice teams and their interactions with
patients; and having more accessible and useful clinical information (p
925).
3 4
Such changes can reduce unwarranted variations
in care (p 961),5 encourage patients to engage and stay
with care programmes, and encourage more appropriate patient behaviour
and decision making.6 In an editorial in the second
BMJ issue on managing chronic disease, one of us (EHW)
expressed the hope that by the third issue more widespread
dissemination of these changes would be seen in practice.7
That hope seems to have been overly optimistic. Although research has
shown the efficacy of these promising interventions, the
effectiveness Furthermore, although the commonest chronic illnesses last for decades,
most tested interventions for improving self management Meanwhile, the ideal drug treatment for most chronic illnesses gets
more complicated every day, as trials of new agents and more complex
regimens show both benefits and harms. Evidence based care for
diabetes, heart failure, coronary artery disease, AIDS, and other
chronic conditions now includes more complex drug regimens and the
associated risks of adverse effects and potential interactions. Yet
very few drug trials include patients with multiple chronic diseases,
leaving an important gap in the evidence. Effective and safe chronic
illness care will assure that practice teams prescribing and managing
drug therapy have adequate knowledge and experience with these more
complex drug regimens. This may entail the more active involvement of
specialists with primary care teams.
So, there is much more to do. We hope that the evidence collected in
these three special issues of the BMJ will provide a solid
foundation on which to build. They have, at least, uncovered a new
generation of research questions needing urgent study. Such evidence,
and the growing burden of chronic diseases, particularly in the world's
poorest regions, should make researchers, funders, and policy makers
think a lot harder about testing better, more effective, and more
relevant ways to deliver care.
MacColl Institute for Healthcare Innovation, Center for Health
Studies, Group Health Cooperative of Puget Sound, Seattle, WA
98101-1448, USA (wagner.e{at}ghc.org) BMJ, (tgroves{at}bmj.com)
these include diseases such as
chronic uveitis, gastro-oesophageal reflux disease, multiple sclerosis,
depression, and osteoporosis.
the benefit in real clinical practice
has only begun to
be tested. Will system changes tested for one disease be readily
adaptable to other illnesses, to much younger patients, or to the many
older ones with multiple chronic conditions? Will changes that improve
healthcare delivery in Europe and the United Kingdom also work in less
developed countries
for example, for AIDS care (pp 854 and
914)?
8 9
We can't answer these questions yet, because we
need further evidence that a common set of practice enhancements and
systems will meet the needs of patients with one or more chronic
conditions, wherever they live.
an essential
component of quality care for chronic illness
have been of relatively
short duration and delivered outside usual medical practice. A recent
meta-analysis of self management programmes for diabetes found that
many succeeded in lowering serum concentrations of glycosylated
haemoglobin, but their benefits diminished over the ensuing 6-12 months.10 How can the effect be sustained? Collaborative
counselling and problem solving provided by primary care teams, as
recommended or tested in these theme issues,6 may maintain
and extend the benefits of these programmes over time, but this
important hypothesis needs further study.
Trish Groves
Footnotes
Competing interests: None declared.
The easiest way to find the two previous BMJ theme issues on managing chronic diseases is by going to bmj.com/collections/specials.shtml. They were published on 27 October 2001 and 26 February 2000.
| 1. | Murray CJL, Lopez AD, eds. The global burden of disease: a comprehensive assessment of mortality and disability from diseases, injuries, and risk factors in 1990 and projected to 2020. Boston, MA: Harvard University Press, 1996. |
| 2. | Berwick DM. A user's manual for the IOM's "Quality Chasm" report. Health Affairs 2002; 1: 80-90. |
| 3. |
Bodenheimer T, Wagner EH, Grumbach K.
Improving primary care for patients with chronic illness.
JAMA
2002;
288:
1775-1779 |
| 4. |
Weingarten SR, Henning JM, Badamgarav E, Knight K, Hasselblad V, Gano A, Ofman JJ.
Interventions used in disease management programmes for patients with chronic illness which ones work? Meta-analysis of published reports.
BMJ
2002;
325:
925-928 |
| 5. |
Wennberg JE.
Unwarranted variations in healthcare delivery: implications for academic medical centres.
BMJ
2002;
325:
961-964 |
| 6. |
Clark NM, Gong M.
Management of chronic disease by practitioners and patients: are we teaching the wrong things?
BMJ
2000;
320:
572-575 |
| 7. |
Wagner EW.
Meeting the needs of chronically ill people.
BMJ
2001;
323:
945-946 |
| 8. |
Kitahata MM, Tegger MK, Wagner EW, Holmes KK.
Comprehensive health care for people infected with HIV in developing countries.
BMJ
2002;
325:
954-957 |
| 9. |
Swartz L, Dick J.
Managing chronic diseases in less developed countries.
BMJ
2002;
325:
914-915 |
| 10. |
Norris SL, Lau J, Smith SJ, Schmid CH, Engelgau MM.
Self-management education for adults with type 2 diabetes: a meta-analysis of the effect on glycemic control.
Diabetes Care
2002;
25:
1159-1171 |
which ones work? Meta-analysis of published reports
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