Measuring goodness in individuals and systems
The traditional qualitative, anecdotal approach to measuring
"goodness" is increasingly being replaced by data on effectiveness, safety, acceptability, and efficiency. Patients, funders,
commissioners, provider organisations, and heathcare professionals want
to know how "good" individual doctors and teams are. Pringle and
colleagues (p 704) outline the systems currently in place for assessing
goodness. The authors say that measures of quality of care need to be
appropriate to the task and that during creation of this data the staff
should not be demoralised or demotivated.
(Credit: TIM BEDDON/SPL)
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- Measuring "goodness" in individuals and healthcare systems
- Mike Pringle, Tim Wilson, and Richard Grol
BMJ 2002 325: 704-707.[Extract] [Full Text] [PDF]
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