Alternatives to emergency (999) calls are needed
As demands on emergency services increase, many ambulance
services want to develop alternatives to the standard response to all
999 calls. Snooks and colleagues (p 330) say that alternative responses are needed, but evidence about their safety and effectiveness is weak and the work involved in their development is complex. They say
that an integrated, single point of access to immediate care, such as
NHS Direct, may result in appropriate responses for the full range of
cases.
(Credit: BSIP ESTIOT/SPL)
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- NHS emergency response to 999 calls: alternatives for cases that are neither life threatening nor serious
- Helen Snooks, Susan Williams, Robert Crouch, Theresa Foster, Chris Hartley-Sharpe, and Jeremy Dale
BMJ 2002 325: 330-333.[Extract] [Full Text] [PDF]
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