Walk-in centres outperform GPs
Walk-in centres perform better than general
practices and NHS Direct in certain clinical
scenarios. Grant and colleagues (p 1556) analysed 297 consultations of
five clinical scenarios performed by role players in these three
primary care settings. Walk-in centres achieved higher scores for all
scenarios and performed particularly well on postcoital contraception
and asthma scenarios. However, walk-in centres and NHS Direct referred
a higher proportion of patients than general practices, and the impact
of referrals on other healthcare providers, the authors say, requires
further research.
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- An observational study comparing quality of care in walk-in centres with general practice and NHS Direct using standardised patients
- Clare Grant, Ruth Nicholas, Laurence Moore, and Chris Salisbury
BMJ 2002 324: 1556.[Abstract] [Full Text] [PDF]
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